At Discount Tire Outlet Tire Pros , we take pride in offering the best customer experience to Massillon, OH, North Canton, OH and Perry, OH. We strive to provide our customers with the best experience possible each visit.
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I live in Smithville and have bought tires there because they're prices were amazing!
I know them personally and they are awesome people!!
I would rate "Tom" as a 10 on customer service.
I like to think that I am a loyal customer. Ever since I started driving in 1988, I have purchased tires from Discount Tire. I bought my first set of tires from you when your location was at Lincoln Way & Main. I remember your words you spoke to me that day when i bought that first set of tires "You will not find a better deal on tires anywhere." Those words still ring so very true today. Through the years, I have been fortunate to watch your business grow into the company it is today. Although your prices have helped, I firmly believe the reason your business has grown is because of you dedication of service to your customers. Your honesty and integrity has had an effect on your employees. They truly care about the quality of work they perform on your customer's vehicles. One young gentleman I cannot say enough about is Mr. Tom Davis. This man cares deeply about his customers. I know he has had a hand in a transformation of the show room, waiting area and programming in your facility on Southway. His knowledge of tire types, tire performance and vehicle mechanics is simply amazing. What impresses me the most about Mr. Davis is the kindness and compassion he has for his fellow man. He cares about the relationships he forms with his customers. He goes above and beyond to satisfy the needs of his customers whether they are for Discount Tire Outlet or for those within the community. A couple of weeks ago I brought my vehicle in for a basic service. Mr. Davis diagnosed the issues with my tires and performed a service at no charge. This speaks volumes about a man's character. I am fortunate to frequent an establishment that cares about their patrons not only as customers but also as people and friends. Thank you for operating a business with integrity. God Bless Brian A.
Will be a returning tire customer, and referring to my family and friends.
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